Every Upwork reply you miss is a deal you already paid for.
We sit behind 800 agencies on Upwork, so we see the leak most owners never catch. Every account in one inbox. Laziza AI drafts the first reply in 30 seconds. You approve it, and the AI Call Scheduler books the call without leaving the chat.
Built for agencies running 2 to 30 Upwork accounts.
Connect a Business Manager, rent an API key, or use your own. A few clicks.
Connects through Upwork's official API. Nobody on your team logs into Upwork.
We were really impressed with your portfolio and believe your expertise in Product UX will be a great fit for our project.
8:30
JC
Jane Cooper
Thank you for considering me. I'm excited to collaborate and confident in my ability to deliver.
9:12
Wednesday
Floyd has not replied for 2 days.
Scheduled for today at 17:45
Laziza AI
Wake up set for 17:45. If Floyd has not replied by then, I will follow up in your voice.
17:45
Laziza AI
Hi Floyd, wanted to follow up regarding my last message. Looking forward to hearing your thoughts when you have a moment.
17:45
FM
Floyd Miles
Hey, sorry for the silence, we got pulled into a launch. Yes, I'd love to discuss. Do you have availability tomorrow at 3 PM?
18:02
Laziza AIPrivate to your team
Read the situation
High buying intent. Floyd suggested a concrete time and asked for availability.
Checked calendar
Slot is free tomorrow.
check_availability("Jun 12, 15:00")
Scheduling a call
Sending a meeting proposal for tomorrow at 15:00.
propose_meeting("Jun 12, 15:00, 30 min")
Laziza AI
Schedule a 30-minutes Meeting
Waiting for others to pick a date and time.
New Meetings
Floyd Miles picked a time
Meeting Booked
Date: June 12, 2026
Time: 15:00 - 15:30
Link: We'll let you know when ready.
CancelReschedule
18:09
LazizaSummarise the conversation
summarise the conversation so far in 3-5 bullet poi…
LazizaFollow up with this client by EOD
schedule a wake up for today at 17:45 if the client has n…
LazizaWhat's the next step here?
given everything in this room, what should we do ne…
MessageNoteVisible to all participants
Write a message or type @laziza to talk with Laziza AI
JCBIS</>0/5000
800+
Agencies on GigRadar
$45M+
Tracked on Upwork, 5 years
1M+
Proposals analyzed
600K+
Conversations studied
4.9
Trustpilot, 456 reviews
Powering Upwork for agencies
02 The money you cannot see
What one Upwork reply costs you to earn.
You pay for every reply before you read it. Connects to send the proposal. Maybe a boost. Your team's time. By the time a client writes back, you already paid to start that conversation.
So the money is already spent. Whether it becomes a deal comes down to one thing. Did you answer, and were you first.
Web and mobile development$71
Platform average$49
Writing$30
Engineering and architecture$22
Across 233,388 proposals, last 90 days. The 3x spread is category, not skill.
03 Your number
Every missed reply has a price tag. Here is yours.
Three inputs. One number. The pipeline that walks out the door this quarter.
Replies times 0.32 missed at the inbox or the slow reply window. Closed deals times 0.08. Replies sent under 5 minutes pull 2.4x more interviews than replies sent after an hour. Cohort study, n=59,339 proposals.
A client withdrew a contract after 12 minutes of silence. Vadym shows how one inbox and AI automation keep that from happening to your agency.
The preview is silent. Press play for sound.
More below
04 The night it cost you a deal
You already know the reply you found too late.
Single profile
It is 11pm and the message is four days old.
You answer chats between delivery. A client wrote on Monday, ready to hire. You found it through email on Friday. The reply was never the problem. The inbox was.
Agency owner
The bid manager quit and took the whole picture.
Replies scatter across accounts, tabs, and Slack messages. Nobody can see who owes an answer. You do, by hand, the job a system should do. Deals leak in the gaps.
05 The full cycle
The autobidder wins the reply. The CRM closes it.
Upwork is the one channel you can size. You know the jobs. You send the proposals. You see the replies. Now you close them in the same place. No other channel lets you measure the funnel like that.
GigRadar autobidder · wins the reply
Find the jobQualify itWrite the proposalApply among the firstGet the reply
the reply
GigRadar CRM · closes the deal
Reply lands in secondsAI drafts, you approveMeeting booked in chatDeal moves through stagesCold lead revived
06 What it does
A CRM that finally speaks Upwork.
Four parts. Each one closes a leak.
01 · One inbox
Every account, one screen.
Every Upwork chat and every account in one view. A reply lands in 1 to 3 seconds on Business Manager, up to 5 minutes on the API. The first connect backfills the last 90 days.
Outcome Stop leaking deals across accounts you cannot watch.
02 · Laziza AI
Laziza AI drafts. You approve every send.
Tag Laziza AI, the AI responder, in any chat. It already read the job post, your proposal, and the full history, and it knows who is in the room. It writes the first reply in your voice in about 30 seconds. You edit. You send.
Outcome Answer in minutes, without a robot touching your client.
03 · AI Call Scheduler
Book the call inside the chat.
The AI Call Scheduler proposes a time, books it, and shares files up to 20 megabytes without leaving the conversation. When a hot lead writes at midnight, Laziza AI drafts the reply and proposes a time, so it does not cool overnight. You confirm in the morning.
Outcome Fewer leads die between the reply and the call.
04 · Deal tracking
Every deal tracked. The spreadsheet is gone.
Ten deal stages per conversation. Private notes and mentions the client never sees. Filter the inbox by stage, by client, by account.
Outcome One shared pipeline, not a tab everyone forgot to update.
When a team replies across several Upwork accounts, someone ends up logged into a teammate's account on their own device. That is how agencies put their accounts at risk. With the CRM, your whole team works every account from one screen. Files, meetings, and replies, with nobody sharing a login. You protect the accounts that hold your rating and your history.
No multilogin browser.
No VPN tricks that put the account at risk.
No passwords passed around the team.
See who replied and who still owes an answer.
08 Reactivate old leads
Out of 100 leads, 7 bought. The money is in the other 93.
Every agency sits on a graveyard of leads who said not right now. The CRM keeps them in a stage, schedules the next message, and surfaces them when it is time. The cheapest deal you close this quarter is one you already paid to start.
7
bought the first time
93
you already paid to start
The pilot
We put a number on slow replies.
We moved 10 long term GigRadar agencies onto the CRM and tracked one thing: first reply time. One inbox and an alert on every message took the average from about 4 hours to about 44 minutes, by hand. Faster replies kept more leads warm, so fewer of the ones they already paid for went cold.
Reply time and return figures are from an early pilot group. We tested Laziza AI, the AI responder, with these teams.See the full pilot study
09 What 800 agencies look like
Five years of Upwork, in one dataset.
800+
agencies trust GigRadar
$45M+
in revenue generated for users, 5 years
1M+
proposals analyzed
43
agencies in the CRM beta
GigRadar internal dataset, trailing twelve months. Every number carries its window.
10 From connect to closed
Live in a few clicks. No long setup.
Connect your accounts.
Connect a Business Manager, rent an API key, or use your own. A few clicks, no waiting.
Step 1 of 6
11 See it move
A reply lands. Watch it become a booked call.
Four steps. Click through. This is the on rails version. The real one runs on your accounts.
Marina O. · Dev profile
Client · nowHi, saw your profile. We need a Shopify build by end of Q3. Can you take it on?
A new reply lands in 1 to 3 seconds. No tab switching, no login.
Client · nowHi, saw your profile. We need a Shopify build by end of Q3. Can you take it on?
drafted in 30sThanks for reaching out. We have shipped 40 plus Shopify builds and can hit an end of Q3 launch. Want to grab 20 minutes this week to scope it?
Laziza AI already read the job, your proposal, and the history. It drafts. You decide.
You · sentThanks for reaching out. We have shipped 40 plus Shopify builds and can hit an end of Q3 launch. Want to grab 20 minutes this week to scope it?
You approved it. Now propose a time, booked inside the chat.
Meeting bookedWed 14:00 · added to the deal · stage moved to Booked
Reply to booked, in one chat, without leaving Upwork.
For the first time in my life I have such a flow of clients I just can't keep up.
Muhammad Yousuf Ayub
Bahrain
Trustpilot
We signed up at the end of August and closed three deals. Ease of use is second to none.
Our founder still runs an agency on Upwork. We won contracts just because we were first to reply. I believe there were better agencies than us. We took the contract anyway.
Vadym Ovcharenko. Founder, GigRadar.
13 Pricing
One plan. It scales with your accounts.
Everything is included from day one. You pay by how many Upwork accounts you run.
From $99 to $499 a month
Free with our managed service. No Upwork API key required.
One unified inbox AI drafts you approve Files and meetings in chat Ten deal stages Team seats and private notes Scheduled follow ups 3 to unlimited accounts
Book a demo and we map the right plan to your agency.
14 The objections we hear
Answered, before you ask.
Will Upwork suspend my account?
Your team never logs into another Upwork account. We connect through Business Manager and the official Upwork API, and we never paste outside booking links into a chat, a common cause of suspension. You stop passing logins around, which is the behavior that puts accounts at risk.
Why not just use the Upwork inbox?
One account at a time, no stages, no team notes, and a reply can sit for days with no nudge. The CRM puts every account in one place and lands a new reply on the right screen in 1 to 3 seconds.
I run one profile. Is this for me?
Yes. You never miss a reply, you answer first, Laziza AI drafts with full context, and you track deals without a spreadsheet. None of that needs a second account.
Does Laziza AI talk to my clients on its own?
You stay in control of every word. Laziza AI, the AI responder, drafts the first reply from the job post and the full history. You read it, edit it, and approve it. Nothing reaches a client until you send it.
Can my team help without sharing my account?
Yes. Each teammate gets a seat and their own login, replies from the shared inbox, and leaves private notes the client never sees. Nobody shares an Upwork password.
What does it cost?
Plans run from $99 to $499 a month, by how many Upwork accounts you run. Free with our managed service. No Upwork API key required. Book a demo and we map the right plan to your agency.
See it on your accounts.
One call. We connect to your Business Manager, show you where replies are leaking today, and what it costs. Then you decide.
01 We connect to your accounts.
02 We show you the replies you are missing, and the cost.