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GigRadar CRM · For Upwork agencies

Every Upwork reply you miss is a deal you already paid for.

We sit behind 800 agencies on Upwork, so we see the leak most owners never catch. Every account in one inbox. Laziza AI drafts the first reply in 30 seconds. You approve it, and the AI Call Scheduler books the call without leaving the chat.

Built for agencies running 2 to 30 Upwork accounts.

Connect a Business Manager, rent an API key, or use your own. A few clicks.

Connects through Upwork's official API. Nobody on your team logs into Upwork.

800+
Agencies on GigRadar
$45M+
Tracked on Upwork, 5 years
1M+
Proposals analyzed
600K+
Conversations studied
4.9
Trustpilot, 456 reviews

Powering Upwork for agencies

BelkinsFolderlyCodemotionGrowthBandPeddleBN DigitalPecodeEZOps
02 The money you cannot see

What one Upwork reply costs you to earn.

You pay for every reply before you read it. Connects to send the proposal. Maybe a boost. Your team's time. By the time a client writes back, you already paid to start that conversation.

So the money is already spent. Whether it becomes a deal comes down to one thing. Did you answer, and were you first.

Web and mobile development$71
Platform average$49
Writing$30
Engineering and architecture$22

Across 233,388 proposals, last 90 days. The 3x spread is category, not skill.

03 Your number

Every missed reply has a price tag. Here is yours.

Three inputs. One number. The pipeline that walks out the door this quarter.

Replies times 0.32 missed at the inbox or the slow reply window. Closed deals times 0.08. Replies sent under 5 minutes pull 2.4x more interviews than replies sent after an hour. Cohort study, n=59,339 proposals.

Missed leads this quarter
123
Revenue walked this quarter
$39,000
Book your free call
Watch · six minutes

See the CRM, from the founder.

A client withdrew a contract after 12 minutes of silence. Vadym shows how one inbox and AI automation keep that from happening to your agency.

The preview is silent. Press play for sound.

04 The night it cost you a deal

You already know the reply you found too late.

Single profile

It is 11pm and the message is four days old.

You answer chats between delivery. A client wrote on Monday, ready to hire. You found it through email on Friday. The reply was never the problem. The inbox was.

Agency owner

The bid manager quit and took the whole picture.

Replies scatter across accounts, tabs, and Slack messages. Nobody can see who owes an answer. You do, by hand, the job a system should do. Deals leak in the gaps.

05 The full cycle

The autobidder wins the reply. The CRM closes it.

Upwork is the one channel you can size. You know the jobs. You send the proposals. You see the replies. Now you close them in the same place. No other channel lets you measure the funnel like that.

GigRadar autobidder · wins the reply
Find the job Qualify it Write the proposal Apply among the first Get the reply
the reply
GigRadar CRM · closes the deal
Reply lands in seconds AI drafts, you approve Meeting booked in chat Deal moves through stages Cold lead revived
06 What it does

A CRM that finally speaks Upwork.

Four parts. Each one closes a leak.

01 · One inbox

Every account, one screen.

Every Upwork chat and every account in one view. A reply lands in 1 to 3 seconds on Business Manager, up to 5 minutes on the API. The first connect backfills the last 90 days.

Outcome Stop leaking deals across accounts you cannot watch.
02 · Laziza AI

Laziza AI drafts. You approve every send.

Tag Laziza AI, the AI responder, in any chat. It already read the job post, your proposal, and the full history, and it knows who is in the room. It writes the first reply in your voice in about 30 seconds. You edit. You send.

Outcome Answer in minutes, without a robot touching your client.
03 · AI Call Scheduler

Book the call inside the chat.

The AI Call Scheduler proposes a time, books it, and shares files up to 20 megabytes without leaving the conversation. When a hot lead writes at midnight, Laziza AI drafts the reply and proposes a time, so it does not cool overnight. You confirm in the morning.

Outcome Fewer leads die between the reply and the call.
04 · Deal tracking

Every deal tracked. The spreadsheet is gone.

Ten deal stages per conversation. Private notes and mentions the client never sees. Filter the inbox by stage, by client, by account.

Outcome One shared pipeline, not a tab everyone forgot to update.
07 Account safety

Run every account. Nobody shares a login.

When a team replies across several Upwork accounts, someone ends up logged into a teammate's account on their own device. That is how agencies put their accounts at risk. With the CRM, your whole team works every account from one screen. Files, meetings, and replies, with nobody sharing a login. You protect the accounts that hold your rating and your history.

  • No multilogin browser.
  • No VPN tricks that put the account at risk.
  • No passwords passed around the team.
  • See who replied and who still owes an answer.
08 Reactivate old leads

Out of 100 leads, 7 bought. The money is in the other 93.

Every agency sits on a graveyard of leads who said not right now. The CRM keeps them in a stage, schedules the next message, and surfaces them when it is time. The cheapest deal you close this quarter is one you already paid to start.

7
bought the first time
93
you already paid to start
The pilot

We put a number on slow replies.

We moved 10 long term GigRadar agencies onto the CRM and tracked one thing: first reply time. One inbox and an alert on every message took the average from about 4 hours to about 44 minutes, by hand. Faster replies kept more leads warm, so fewer of the ones they already paid for went cold.

First reply time across the pilot Before the CRM, about 4 hours. On the CRM by hand, about 44 minutes. With Laziza AI, under 5 minutes. Leads stay warm under 15 min 1 min 5 min 15 min 1 hr 4 hr ≈ 4 hr Before CRM the client cools off ≈ 44 min On CRM, by hand 82% faster under 5 min With Laziza AI tested
Reply time and return figures are from an early pilot group. We tested Laziza AI, the AI responder, with these teams. See the full pilot study
09 What 800 agencies look like

Five years of Upwork, in one dataset.

800+
agencies trust GigRadar
$45M+
in revenue generated for users, 5 years
1M+
proposals analyzed
43
agencies in the CRM beta

GigRadar internal dataset, trailing twelve months. Every number carries its window.

10 From connect to closed

Live in a few clicks. No long setup.

Connect your accounts.

Connect a Business Manager, rent an API key, or use your own. A few clicks, no waiting.

Step 1 of 6
11 See it move

A reply lands. Watch it become a booked call.

Four steps. Click through. This is the on rails version. The real one runs on your accounts.

Marina O. · Dev profile
Client · nowHi, saw your profile. We need a Shopify build by end of Q3. Can you take it on?

A new reply lands in 1 to 3 seconds. No tab switching, no login.

Client · nowHi, saw your profile. We need a Shopify build by end of Q3. Can you take it on?
drafted in 30sThanks for reaching out. We have shipped 40 plus Shopify builds and can hit an end of Q3 launch. Want to grab 20 minutes this week to scope it?

Laziza AI already read the job, your proposal, and the history. It drafts. You decide.

You · sentThanks for reaching out. We have shipped 40 plus Shopify builds and can hit an end of Q3 launch. Want to grab 20 minutes this week to scope it?

You approved it. Now propose a time, booked inside the chat.

Meeting booked Wed 14:00 · added to the deal · stage moved to Booked

Reply to booked, in one chat, without leaving Upwork.

Book a demo to run this on your accounts
12 The wall of love

800 agencies. Five years. The same story.

Real reviews, some on Loom, some on Trustpilot. These are GigRadar platform results, the wall we already trust.

Italo Leiva
Italo Leiva
CEO, Peddle
LinkedIn

We were doing a lot of lead gen on Upwork. I hired two full time lead generators. We replaced both with GigRadar's AI.

Loom · 1 min
Radko Maksym
Radko Maksym
CEO, IT Squad
LinkedIn

Previously a 5 to 7 percent reply rate. After these guys, sales increased 17 to 20 percent.

Loom · 1 min
Jarod Spiewak
Jarod Spiewak
Founder, Comet Fuel
LinkedIn

We were spending $3,700 a month for 15 leads. Labor dropped 80 to 90 percent. Leads went up 250 to 430 percent.

Loom · 1 min
Serhii Kovchenko
Serhii Kovchenko
Sales, SpreadLogics
LinkedIn

Leads and profile views increased since we started using GigRadar. The team finally answers fast.

Loom · 1 min
Max Tymoshyn
Max Tymoshyn
15 person agency, US
Trustpilot

For the first time in my life I have such a flow of clients I just can't keep up.

Muhammad Yousuf Ayub
Muhammad Yousuf Ayub
Bahrain
Trustpilot

We signed up at the end of August and closed three deals. Ease of use is second to none.

Vadym Ovcharenko

Our founder still runs an agency on Upwork. We won contracts just because we were first to reply. I believe there were better agencies than us. We took the contract anyway.

Vadym Ovcharenko. Founder, GigRadar.

13 Pricing

One plan. It scales with your accounts.

Everything is included from day one. You pay by how many Upwork accounts you run.

From $99 to $499 a month

Free with our managed service. No Upwork API key required.

One unified inbox AI drafts you approve Files and meetings in chat Ten deal stages Team seats and private notes Scheduled follow ups 3 to unlimited accounts
Book a demo

Book a demo and we map the right plan to your agency.

14 The objections we hear

Answered, before you ask.

Will Upwork suspend my account?

Your team never logs into another Upwork account. We connect through Business Manager and the official Upwork API, and we never paste outside booking links into a chat, a common cause of suspension. You stop passing logins around, which is the behavior that puts accounts at risk.

Why not just use the Upwork inbox?

One account at a time, no stages, no team notes, and a reply can sit for days with no nudge. The CRM puts every account in one place and lands a new reply on the right screen in 1 to 3 seconds.

I run one profile. Is this for me?

Yes. You never miss a reply, you answer first, Laziza AI drafts with full context, and you track deals without a spreadsheet. None of that needs a second account.

Does Laziza AI talk to my clients on its own?

You stay in control of every word. Laziza AI, the AI responder, drafts the first reply from the job post and the full history. You read it, edit it, and approve it. Nothing reaches a client until you send it.

Can my team help without sharing my account?

Yes. Each teammate gets a seat and their own login, replies from the shared inbox, and leaves private notes the client never sees. Nobody shares an Upwork password.

What does it cost?

Plans run from $99 to $499 a month, by how many Upwork accounts you run. Free with our managed service. No Upwork API key required. Book a demo and we map the right plan to your agency.

See it on your accounts.

One call. We connect to your Business Manager, show you where replies are leaking today, and what it costs. Then you decide.

01 We connect to your accounts.
02 We show you the replies you are missing, and the cost.
03 You decide. No pressure.

Connects through Upwork's official API.