Hey there!
Big news from the GigRadar team, and this one’s personal.
For the past few months, we’ve been quietly working on something huge. Something that started as a spark between two teams who saw the same future of freelance growth and decided to build it together.
Today, we’re thrilled to share that GigRadar has officially acquired Upsky, a Ukrainian AI startup that built one of the most advanced automation tools for Upwork professionals.
And starting today, their technology becomes the foundation of GigRadar CRM, our brand-new AI-powered workspace for Upwork agencies.
From Upsky to GigRadar CRM: A Full Circle Evolution
Upsky’s story began with a simple, frustrating truth: managing client communication on Upwork is messy.
Agencies and freelancers juggle dozens of conversations across different accounts, tools, and time zones. Messages get lost. Leads go cold. Deals that should have closed… don’t.
So, Ukrainian founders Volodymyr Khodonovych and Mykola Breslavskyi decided to fix it.
They built Upsky, an AI assistant that automates replies, personalizes outreach, and keeps every chat in sync across Slack, Telegram, and CRMs.
It was fast, smart, and beautifully simple.
When our team at GigRadar first tested Upsky’s tech, we had the same reaction everyone does when they see something that just works: “This isn’t just a great integration. It’s the missing piece of the puzzle.”
As our CEO Vadym Ovcharenko puts it: “Upsky’s AI engine became the foundation of GigRadar CRM. It’s the perfect match: our automation and analytics meet their communication speed.”
Why This Acquisition Matters
This isn’t just another product launch. It’s a signal of where Upwork automation is heading and what we believe the next era of freelance growth will look like.
GigRadar has always been about helping agencies win smarter, not just faster.
Upsky was about communicating better, not just replying sooner.
Now, by bringing those two visions together, we’re creating something bigger than both - a unified AI ecosystem built specifically for how agencies operate on Upwork.
Meet GigRadar CRM: Your New AI Powered Upwork Hub
Let’s talk about what this actually means for you.
GigRadar CRM is an AI-driven workspace that turns chaotic Upwork messaging into clear, actionable growth. It helps agencies respond faster, manage deals more safely, and collaborate as a team - all without breaking Upwork’s rules.
Here’s what’s inside 👇
Unified Inbox
All your Upwork chats in one clean dashboard. No more switching tabs, logging in and out of accounts, or missing leads. Everything is there, organized, searchable, and shareable.
Real Time Alerts
Never miss a message again. Get instant notifications the moment a client responds so you can jump in or let your AI autoresponder handle it.
AI Autoresponder
First replies crafted automatically, using your tone, your style, and even your prompts. It’s like having an AI assistant that knows exactly how you talk to clients.
Team Collaboration
Easily share deals, track KPIs, and monitor mid-funnel performance across your agency. No more guessing who replied last or which project’s on hold — it’s all visible.
100% Upwork Compliant
No shared logins, no multi-account risks, and no third-party hacks. GigRadar CRM is fully compliant with Upwork’s API and security standards.
In short, it’s the speed of Upsky plus the strategy of GigRadar.
The Data That Proves It
We didn’t build this on gut feeling alone.
Our research team analyzed over 600,000+ Upwork conversations, and the results were crystal clear: fast responses are the number one factor driving conversions.
When agencies reply within the first hour, their chances of closing deals skyrocket.
Wait too long, even just a few hours, and the lead goes cold.
That insight became the cornerstone of GigRadar CRM’s design.
By automating your first replies, syncing all your chats, and giving you instant visibility into your pipeline, GigRadar CRM ensures you never miss that critical first-hour window.
Think of it as the competitive advantage that never sleeps.
Real Talk: Why Auto Bidding Isn’t Enough Anymore
Let’s be honest, the Upwork landscape is changing fast.
Auto-bidding tools helped agencies scale, but they also flooded the platform with noise. Everyone’s sending proposals faster than ever, but few are actually building relationships.
That’s where communication comes back into play.
Clients aren’t just hiring based on the first bid they see. They’re hiring based on who communicates clearly, consistently, and fast once the conversation starts.
And that’s exactly what GigRadar CRM helps you do — blend automation with genuine human connection.
“Auto-bidding gets you in the door. GigRadar CRM helps you close the deal.”
A Word From Our CEO
When asked about this milestone, GigRadar CEO Vadym Ovcharenko summed it up best:
“This is a huge step forward for both teams. Upsky’s automation aligns perfectly with our product vision. Together, we’re building a faster, more intelligent way to win on Upwork.”
For Early Adopters: Proof of Concept Access
We’re starting with something special — the Proof of Concept (PoC) version of GigRadar CRM.
That means you can already try the core features today:
- Unified inbox
- Real time alerts
- AI autoresponder
- Team collaboration dashboard
And if you join early, you’ll get:
✅ Discounted pricing on all future CRM upgrades
✅ Exclusive updates as we roll out new features like AI lead qualification and automated follow-ups
✅ Early access to our upcoming AI Agent Builder, a tool that lets you train your own lead-qualifying AI agents
👉 Get Early Access to GigRadar CRM
The Bigger Picture: Ukrainian Innovation on a Global Stage
There’s a deeper story here too.
Both GigRadar and Upsky were founded by Ukrainians, and now, this acquisition brings that innovation full circle.
From our roots in Kyiv to our headquarters in Wilmington, we’ve always believed in the power of global collaboration built on local talent.
This moment isn’t just about building a product. It’s about proving that Ukrainian tech can lead the future of AI and automation globally.
We’re proud to continue that mission, together.
What’s Next for GigRadar
We’re just getting started.
In the coming months, we’ll be expanding GigRadar CRM with even more AI capabilities including:
- Smart lead qualification so you only talk to clients who are serious
- AI-powered analytics that predict deal success
- Multi-channel messaging support
- Custom AI agent training with our AI Agent Builder
Our goal is simple: to make your Upwork growth stack as intelligent, fast, and seamless as possible.
Whether you’re a one-person agency or a growing team, GigRadar CRM is built to help you close more deals with less effort.
Wrapping Up
The future of Upwork success isn’t about sending more proposals. It’s about responding faster, more authentically, and with more insight.
With Upsky joining our family and GigRadar CRM now live in its early-access phase, we’re one step closer to that future.
So if you’ve ever felt the chaos of juggling clients, messages, and missed opportunities, this one’s for you.
👉 Try GigRadar CRM Early and experience what AI-powered Upwork growth really feels like.
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