✅ How To Ask Upwork Clients for Feedback, even if things didn't go so smoothly [Template Included]
Learn how your profile can benefit from Upwork client feedback, how to manage the situations where the customer is not happy with the work, and get the best feedback template.
Client testimonials are important on Upwork because they provide potential clients with an idea of the quality of work that a freelancer can provide. They also give an insight into the freelancer's work ethic and how they treat clients. By reading testimonials, potential clients can get a better idea of whether a freelancer is right for them.
What makes a good client review?
A good client review on Upwork is one that is specific, detailed, and positive. It should mention the freelancer's strengths and highlight the successful completion of the project.
- Mention quick response time and excellent communication skills. Clients on Upwork are highly concerned with freelancers' communication skills.
- Mention successful completion of the project. Clients on Upwork want to know that a freelancer can deliver.
- Mention your profile keywords. Upwork indexes the content of feedback in its search results, so putting a few keywords on the testimonial text won't hurt for your ranking!
- Mention the desire to work together again. A good indicator of whether a freelancer has delivered is a
- Use emotions. Upwork profile is about marketing. Using catchy phrases and natural emotions will help attract the client's eyes and look natural.
Example testimonials
Below is a list of testimonials proven to work for any niche and profile.
"[Name] was extremely knowledge about the [Skill]. He has relevant, real-world experience to draw from and will make an extremely good addition to my network. I would highly recommend anybody thinking of doing a project in [Industry] to spend the time to chat with him and soundboard."
"[Name] is very reliable and easy to work with. He goes an extra mile to understand the product and the problem. Quite often his insights has shaped my understanding of the product and contributed to key features. Very happy to have been working with [Name] and highly recommend Max for [Skill1] and [Skill2], as well as [Skill3] and [Skill4]"
"The heart of a dev team. [Name] helps us a lot in [Skill1] and [Skill2]. He projects a high level of confidence and the amount of feedback we receive is invaluable. [Name] and his team had proven that they know how to get things done in [Industry]"
"My best hire on Upwork ⭐️⭐️⭐️⭐️⭐️. [Name] is the most responsive, caring, self-disciplined and autonomous freelancer I've ever met. She was quick to get the work done, quick to ask questions and quick to recommend other great additions to the team. Wow! Rare find."
"Thank you for your help with our project, [Name]. You did a great job with [Skill1] and we are very happy with the results. Please let us know when you are available for hire again."
