Customer Success Manager

Key Responsibilities:

• Build relationships with clients that are as strong as steel.
• Use your B2B Customer Success Manager experience to serve our clients like a pro.
• Put your lead generation know-how from platforms like Upwork, Fiverr, and LinkedIn into play, helping clients strike gold.
• Regular check-ins with clients? You've got it covered.
• Working with our in-house dream team to improve our platform? Absolutely.
• Create and share success stories that'll inspire our clients.
• Quick response times for customer queries - you're as fast as lightning! ⚡️
• Handle all customer feedback like a champ.
• Deliver regular detailed reports that keep everyone informed.

Skills You Bring:

• B2B Customer Success Manager role experience? Check ✔️
• Lead generation experience on platforms such as Upwork, Fiverr, and LinkedIn? Double-check ✔️✔️
• Stellar communication skills? Definitely.
• Got an eagle eye for client needs and growth opportunities? Perfect 🔥
• Comfortable in a fast-paced environment, flying solo or with the team? Yes!
• Experience with tools like Notion, Hubspot, Intercom? Great 🚀🚀🚀

What this job can offer you:

• Ownership and Decision-Making: You'll have the authority to take charge and make important decisions.
• Vibrant Startup Environment: Dive into a dynamic, fast-paced workplace where you'll collaborate with a diverse international team and clients. Your skills will grow rapidly.
• Work Your Way: It's all about results - enjoy the freedom to choose your work hours and location!

📍 Location: Fully Remote

💰 Compensation:

• Base Salary: $800
• Bonus: Earn 1%-4% from client MRR from up to 40 clients. This is for client portfolio performance and regular reporting.